ITIL 4 is the newest version in the evolution of ITIL, and it released in 2019. ITIL is the most successful service management framework globally, guiding a set of practices designed to support enterprises through digital transformation. For the delivery, as well as the operation of tech-enabled products and services, ITIL 4 is a comprehensive start-to-finish IT service model. By following the ITIL concepts, IT professionals can fulfil a much more significant role, focusing on value co-creation. In the overall business strategy.
At Training Creatively, we offer online ITIL 4 certification courses that are accredited by AXELOS through PEOPLECERT. We provide trainer support throughout the online training period. With the help of our ITIL 4 certification course, you will understand the languages, concepts, processes, and best practices used in the ITIL 4 lifecycle.
To be certified, you must sit for the ITIL Foundation exam. The exam is an entry-level certification that will test your awareness of the concepts of ITIL 4. It covers the key concepts and terminology used in the ITIL service lifecycle, which includes the processes used, the links between resources, value streams, partners, information and technology, and their contribution to service management practices. You must pass the ITIL 4 Foundation exam to move up the ITIL 4 hierarchy and attempt the ITIL Managing Professional and ITIL Strategic Leader levels.
The ITIL online Foundation closed book exam has 40 multiple-choice questions, and the exam time duration is 60 minutes. You need to score 26 marks (65%) to get the ITIL Foundation certification. When you complete the exam, you will be awarded 2 ITIL credits.
You can take the online ITIL exam at any convenient time and in any location, including your office or home. It would help if you had the following things:
- Computer or laptop
- Stable Internet connection
- A microphone and webcam
- Official identification (passport or driving licence, etc.)
If you are going to appear for the exam, here are our tips to help you ace the examination.
Practice very hard for the examination
The importance of practice cannot be emphasised enough when you are preparing to take the test. The first step will be to familiarise yourself with the exam style, structure, and patterns. Then, you need to work on the official practice questions and sample papers to get an idea of what the real exam is likely to look like.
While you are working on the practice tests, ensure that you pay attention to the time constraints to make sure that you finish the exam on time. Running out of time is one of the most common reasons why people do not pass this exam. Therefore you must take practice tests, and by enrolling for our ITIL 4 Foundation online (e-learning) course in London and Manchester, you will get sample exams. Make sure to go through them.
Understand the questions
You must understand every question before you answer them. Take your time to fully understand the question to avoid being wrong in your answer.
Learn how to co-create value
Even though the higher levels of ITIL 4 goes more in-depth on this in each specific module, you need to have a basic understanding of all of them for your Foundation level examination. ITIL 4 Foundation is about getting all the fundamental concepts right and understanding how all the practices (resources) work together to co-create value in the delivery of products and services.
You can rely on the materials that we provide in fully understanding ITIL 4 before sitting for the Foundation examination. When you enrol for our online course, we will provide you with the following materials:
- Study guides
- Case studies
- Sample exams
- Exam guidance
- Trainer support
For 180 days, you will have complete access to all of the above, and this will help you in gaining a deeper understanding of ITIL. Moreover, we offer virtual tutor support where you can ask any question or seek an explanation of something that you did not understand from our industry-leading tutors. You can connect with them via email and get all the support that you need.
So, do you need any more assistance? Need more information on our online ITIL 4 Foundation course in London, Manchester, or from any other location globally? You can reach out to Training Creatively. We will walk you through the entire process and even inform you how this course benefits individuals and organisations.