Introduction: When a Security Incident Triggers a Transformation
In early 2022, a medium-sized healthcare provider in the UK experienced a ransomware attack that disrupted operations for five days. Despite having standard cybersecurity protocols, the incident revealed a deeper problem: their cybersecurity governance lacked structure, adaptability, and business alignment. Following internal audits and consultation, leadership discovered the need for a comprehensive framework that not only responded to threats but aligned with enterprise governance objectives.