BRM or Business Relationship Management focuses is a strategic ITIL process and is focuses on anticipating and fulfilling the current and future needs of the business and customers by the IT service provider. This is detailed in the Service Strategy phase which also contains:
The role of a business relationship manager (BRM) is that of a strategic, senior-level business partner who shares ownership for business value results, as well as, business strategy. Even though BRMs come from different areas of business, the position requires the candidate to have a specific set of skills, such as strategic thinking, strong communication and influential relationship-building. Companies across every industry grow their business value by hiring business relationship managers. If you covet this position, you need to sharpen your skills. Also, you can boost your chances of being hired as a BRM by enrolling for Business Relationship Management Professional programme of Training Creatively and getting certified. Keep reading to know the responsibilities and duties of a business relationship manager.
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