For an organization to effectively direct, plan and improve its products and services it is essential to understand value and how value is created across the six activities in the Service Value Chain. This course describes how value streams can be built and managed in a holistic way and how iterations and feedback loops can be implemented. It looks at various aspects including development, testing, knowledge, customer and employee feedback, new technologies, sourcing, etc.
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VAT will be added at the standard rate to the course fee.
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All quoted prices do not include VAT, please. Current rate of VAT is 20%. VAT will be added when you are paying for your selected courses. All course bookings are subject to our Terms and Conditions. This website is regularly updated.
Course availability is confirmed when you have received a course confirmation email containing your joining Information and once payment has been authorised and collected. To check on confirmed courses, please call 0208 500 4534 or email us on firstname.lastname@example.org. By booking any of the courses in this website, delegates accept that the liability of any claim against Creative Consulting and Training Ltd is limited to the amount actually paid for the course they booked in the event of any successful claim. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. By booking your course, you have confirmed your agreement to our Terms and Conditions..