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CHANGE MANAGEMENT COURSES

The APMG Change Management course (developed in collaboration with the Change Management Institute) is designed to help organizations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives.

Based on the Effective Change Manager's Handbook - aligned to the Institute's Change Management Body of Knowledge (CMBoK) – the course explores how change affects, and is affected by, individuals, teams, organizations and change leaders, equipping individuals with the knowledge, theories and techniques to:

  • Unlock resistance to change
  • Provide effective support and motivation to individuals and teams to embrace change
  • Draw from a range of professional approaches to implement change smoothly and effectively
  • Manage and inform key stakeholders throughout the change process
  • Speed up the implementation of change initiatives.

FOR INDIVIDUALS

Benefits include:

  • Effective change management supports a smooth transition from the old to the new while maintaining morale, productivity, and even company image.
  • Provides management and staff support for concerns regarding changes.
  • An efficient change management process creates the correct perception of the change for staff and public.
  • Helps to plan efficient communication strategies.
  • Managed change can minimize resistance to change.
  • Improves morale, productivity and quality of work.
  • Improves cooperation, collaboration and communication.
  • A carefully planned approach to change reduces stress and anxiety and encourages people to stay loyal to the organization.
  • Increased employee acceptance of the change.
  • Personal loss/gain to individuals is acknowledged and addressed.
  • Change management reduces disruptive aspects and emphasizes positive opportunities in the change process.

FOR ORGANISATIONS

Benefits include:

  • assess and understand the need and the impact of change
  • align resources within the business to support the change
  • manage the diverse cost of change
  • reduce the time needed to implement change
  • support staff and help them understand the change process
  • plan and execute an effective communication strategy
  • improve cooperation and collaboration in your business
  • minimise resistance to change
  • maintain the routine in the running of your business during change
  • maintain or even increase productivity, morale and efficiency
  • reduce stress and anxiety associated with change
  • reduce disruptive aspects and risks associated with change
  • respond to challenges more efficiently
  • minimise the possibility of change failure
  • Understand how individuals are impacted by change and be able to develop strategies to help people through change
  • Develop insights into how organizations work , organizational culture and the models and processes of change
  • Understand the drivers of change, the change governance structures typically used in organizations and how to define a change vision
  • Appreciate how to prepare people for change and support their learning and motivation to change
  • Learn about the stakeholder engagement process and how to develop suitable communications strategies and plans
  • Appreciate the impact of change on organizations, how to build momentum for change and sustain it
  • Understand the importance of defined change roles, and how to build and support an effective change team.

The purpose of the Foundation exam is to confirm you have sufficient knowledge and understanding of the Change Management guidance to enable you to contribute effectively to change management activities; enable you to understand and explain change management to others; and pre-qualify you for the Change Management Practitioner Exam.

  • Exam Format:

    • 40 minutes
    • Closed book
    • Tests that you have read and understood the principles of change management
    • 50 questions, multi-choice
    • Requires 25 (50%) correct answers or more to pass
    • You do not lose marks for incorrect answers
    • Candidates who wish to take the Practitioner level examination need to pass the Foundation exam.

We offer the following learning alternatives:

  • 3-day weekly and 2-day weekend classroom courses – online exam after
  • 3-day virtual tutor-led weekly and 2-day weekend courses
  • 3-day corporate on-site courses
  • 365-day access to our self-paced e-learning online course
  • As part of the 5-day Foundation and Practitioner tutor-led virtual and classroom weekday and 4-day weekend courses

The Practitioner exam tests whether a candidate knows how to analyse and apply the change management approaches and techniques to the management of change within their organisation in a tailored manner. This course will be of particular interest to:

  • Managers, Project Managers, Change Managers and Project and Programme Office staff and their sponsors.
  • Those who apply the methods in other PPM guides to build on and enhance the activities to maximise value and delivery of benefits.

  • Exam Format:

    • Exam Requirement: Foundation Exam Pass
    • Multiple choice (objective) testing
    • 8 question areas with 10 question items per question area - all question items will be worth 1 mark, making the total number of marks available per paper 80
    • 40 marks required (out of 80 available) to pass - 50%
    • Two-and-a-half hours’ duration
    • Open book exam

We offer the following learning alternatives:

  • 2-day weekly and weekend classroom courses
  • 2-day virtual tutor-led weekly and weekend courses
  • 2-day corporate on-site courses
  • 365-day access to our self-paced online e-learning courses
  • As part of the 5-day Foundation and Practitioner tutor-led virtual and classroom weekday and 4-day weekend courses – online exams after

The purpose of the Practitioner level is to re-confirm your change management practitioner abilities after, at least, three years’ experience in change management activities. You would have passed the Practitioner exam at least three years prior before you can take this recertification exam.

  • Exam Format:

    • Exam Requirement: Practitioner Exam Pass
    • Multiple choice (objective) testing
    • 2 question areas with 20 question items per question area - all question items will be worth 1 mark, making the total number of marks available per paper 40
    • 20 marks required (out of 40 available) to pass - 50%
    • 90 minutes duration
    • Open book exam

We offer the following learning alternatives:

  • 2-day weekly and weekend classroom courses
  • 2-day virtual tutor-led weekly and weekend courses
  • 2-day corporate on-site courses
  • 365-day access to our self-paced online e-learning courses
  • As part of the 5-day Foundation and Practitioner tutor-led virtual and classroom weekday and 4-day weekend courses – online exam after
  • Official Course Manual
  • Foundation Exam retake Guarantee
  • Practitioner Exam Retake Guarantee
  • Accredited Course Materials
  • Accredited trainer with a minimum of ten years industry experience for virtual and classroom courses
  • 365 days access to our self-paced e-learning online Foundation and Practitioner courses
  • 365 days exam vouchers for our self-paced online, virtual and classroom courses

VAT will be added at the standard rate to the course fee.

Do visit our Exam Centre to try out sample questions

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