CHANGE MANAGEMENT COURSES

Change Management Foundation and Practitioner Course
The APMG-International Change Management and Swirl Device logo is a trade mark of The APM Group Limited.

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager.

APMG’s refreshed Change Management certification is fully aligned with the change management body of knowledge. The new syllabus samples a wide range of knowledge regarding the theory and practice of change management including:

• change and the individual
• change and the organization
• communication and stakeholder engagement and;
• change practice

The Change Management certification is delivered by APMG’s Accredited Training Organizations (ATOs). By passing both Foundation and Practitioner examinations – candidates will have acquired the knowledge needed to receive CMI’s ACM (Foundation) accreditation. They offer successful candidates a simpler route to personal accreditation, with only the experience element to complete.

Benefits for Individuals – all about ‘know-how’

• Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
• Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.
• Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
• Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change.
• Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.

Benefits for Organizations – all about delivery

• Build the organization’s capability and capacity to deal successfully with change, improving agility.
• Increase the probability of successful business change/transformation – supporting strategic direction.
• Minimize risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified approach to change.
• Develop and sustain employee commitment and alignment with organizational purpose during times of change.
• Build and maintain the engagement of internal and external stakeholders with new initiatives.
• Manage more effective change communications with internal and external constituencies so that change is understood and supported.
• Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organization.

The Change Management Course (including certification examinations)

Following confirmation of booking, you will be sent the carefully-selected pre-course work. The pre-course work will require around 15 hours of study prior to the course start date. The Change Management Foundation and Practitioner Course is an intensive 5 day course that includes the Change Management Foundation & Practitioner Examinations. Upon booking, Joining Instructions that describe the course location and other administrative details will be sent to delegates. In addition, delegates will be required to complete about 2-hours homework each evening which will be set by the trainer.

Change Management Foundation Course and Exam

The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informed member of a team working on an organizational change initiative. The Foundation certification is also a pre-requisite for the APMG Practitioner certification.

Exam Format

• Multiple choice
• Four sections, total of 50 questions
• 25 marks required to pass (out of 50 available) - 50%
• 40 minutes’ duration
• Closed-book.

Change Management Practitioner Course and Exam

The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation.

A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.

Exam Format

• Objective testing based on a case study scenario
• Four questions of 20 marks each
• 40 marks required to pass (out of 80 available) - 50%
• 2.5 hours’ duration
• Restricted open book - The Effective Change Manager’s Handbook may be used in the exam.

Change Management Re-Registration Course and Exam

The Change Management Examination Board has determined that all Change Management Practitioners should be re-registered within 3-5 calendar years of their original certification (failure to pass the Re-Registration Examination after 5 calendar years as a Registered Practitioner will result in withdrawal of your registered status). This Re-Registration comprises a 1.5-hour examination set at the same standard as the Practitioner examination.

Those who qualified after January 2011 or have voluntarily undertaken the re-registration certification are designated as Registered Practitioners, which enables employers and prospective employers to be confident with their currency of knowledge and commitment to Continuing Professional Development.

Re-Registration Examination Format

• Objective testing
• 2 questions each worth 20 mark
• 20 marks or more required to pass (out of 40 available) - 50%
• 1.5 hours (90 minute) duration, no additional reading time
• Open book exam (official Change Management manual only).

Change Management Course Contents

The Change Management course covers the following topics:

• Change and the Individual
• Change and the Organisation
• Communication and Stakeholder Engagement
• Change Practice

Course Fee Includes:

• Official Course Manual – “The Effective Change Manager’s Handbook”
• Pre-course material
• Accredited course with accredited industry-leading trainer
• Best quality course materials
• Comfortable and conducive venues with good transportation links
• Change Management Foundation and Practitioner examination fees and certificate
• Refreshments
• Free Foundation exam retake

COURSE OPTIONS

• We offer the following learning alternatives:
• 3/5-day Foundation and Practitioner Weekly Courses
• 3/5-day Virtual tutor-led Courses
• 3/5-day Corporate On-site Courses
• 2 x Weekends (Saturdays and Sundays only)

Kindly visit our Resources page, www.trainingcreatively.com/resources, for:

• Course Syllabus
• Candidate Exam Guidance
• White Papers