Change Management Training & Certification Course

The APMG Change Management course (developed in collaboration with the Change Management Institute) is designed to help organizations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives.

Based on the Effective Change Manager's Handbook - aligned to the Institute's Change Management Body of Knowledge (CMBoK) – the course explores how change affects, and is affected by, individuals, teams, organizations and change leaders, equipping individuals with the knowledge, theories and techniques to:

Unlock resistance to change
Provide effective support and motivation to individuals and teams to embrace change
Draw from a range of professional approaches to implement change smoothly and effectively
Manage and inform key stakeholders throughout the change process
Speed up the implementation of change initiatives.

FOR INDIVIDUALS

Benefits include:

Effective change management supports a smooth transition from the old to the new while maintaining morale, productivity, and even company image.
Provides management and staff support for concerns regarding changes.
An efficient change management process creates the correct perception of the change for staff and public.
Helps to plan efficient communication strategies.
Managed change can minimize resistance to change.
Improves morale, productivity and quality of work.
Improves cooperation, collaboration and communication.
A carefully planned approach to change reduces stress and anxiety and encourages people to stay loyal to the organization.
Increased employee acceptance of the change.
Personal loss/gain to individuals is acknowledged and addressed.
Change management reduces disruptive aspects and emphasizes positive opportunities in the change process.

FOR ORGANISATIONS

Benefits include:

assess and understand the need and the impact of change
align resources within the business to support the change
manage the diverse cost of change
reduce the time needed to implement change
support staff and help them understand the change process
plan and execute an effective communication strategy
improve cooperation and collaboration in your business
minimise resistance to change
maintain the routine in the running of your business during change
maintain or even increase productivity, morale and efficiency
reduce stress and anxiety associated with change
reduce disruptive aspects and risks associated with change
respond to challenges more efficiently
minimise the possibility of change failure

Understand how individuals are impacted by change and be able to develop strategies to help people through change
Develop insights into how organizations work , organizational culture and the models and processes of change
Understand the drivers of change, the change governance structures typically used in organizations and how to define a change vision
Appreciate how to prepare people for change and support their learning and motivation to change
Learn about the stakeholder engagement process and how to develop suitable communications strategies and plans
Appreciate the impact of change on organizations, how to build momentum for change and sustain it
Understand the importance of defined change roles, and how to build and support an effective change team.

The purpose of the Foundation exam is to confirm you have sufficient knowledge and understanding of the Change Management guidance to enable you to contribute effectively to change management activities; enable you to understand and explain change management to others; and pre-qualify you for the Change Management Practitioner Exam.

Exam Format:
- 40 minutes
- Closed book
- Tests that you have read and understood the principles of change management
- 50 questions, multi-choice
- Requires 25 (50%) correct answers or more to pass
- You do not lose marks for incorrect answers
- Candidates who wish to take the Practitioner level examination need to pass the Foundation exam.

We offer the following learning alternatives:

3-day weekly and 2-day weekend classroom courses – online exam after
3-day virtual tutor-led weekly and 2-day weekend courses
3-day corporate on-site courses
365-day access to our self-paced e-learning online course
As part of the 5-day Foundation and Practitioner tutor-led virtual and classroom weekday and 4-day weekend courses

The Practitioner exam tests whether a candidate knows how to analyse and apply the change management approaches and techniques to the management of change within their organisation in a tailored manner. This course will be of particular interest to:

Managers, Project Managers, Change Managers and Project and Programme Office staff and their sponsors.
Those who apply the methods in other PPM guides to build on and enhance the activities to maximise value and delivery of benefits.

Exam Format:
- Exam Requirement: Foundation Exam Pass
- Multiple choice (objective) testing
- 8 question areas with 10 question items per question area - all question items will be worth 1 mark, making the total number of marks available per paper 80
- 40 marks required (out of 80 available) to pass - 50%
- Two-and-a-half hours’ duration
- Open book exam

We offer the following learning alternatives:

2-day weekly and weekend classroom courses
2-day virtual tutor-led weekly and weekend courses
2-day corporate on-site courses
365-day access to our self-paced online e-learning courses
As part of the 5-day Foundation and Practitioner tutor-led virtual and classroom weekday and 4-day weekend courses – online exams after

The purpose of the Practitioner level is to re-confirm your change management practitioner abilities after, at least, three years’ experience in change management activities. You would have passed the Practitioner exam at least three years prior before you can take this recertification exam.

Exam Format:
- Exam Requirement: Practitioner Exam Pass
- Multiple choice (objective) testing
- 2 question areas with 20 question items per question area - all question items will be worth 1 mark, making the total number of marks available per paper 40
- 20 marks required (out of 40 available) to pass - 50%
- 90 minutes duration
- Open book exam

We offer the following learning alternatives:

2-day weekly and weekend classroom courses
2-day virtual tutor-led weekly and weekend courses
2-day corporate on-site courses
365-day access to our self-paced online e-learning courses
As part of the 5-day Foundation and Practitioner tutor-led virtual and classroom weekday and 4-day weekend courses – online exam after

In our Resources section, you will find:

Official Course Manual
Foundation Exam retake Guarantee
Practitioner Exam Retake Guarantee
Accredited Course Materials
Accredited trainer with a minimum of ten years industry experience for virtual and classroom courses
365 days access to our self-paced e-learning online Foundation and Practitioner courses
365 days exam vouchers for our self-paced online, virtual and classroom courses

VAT will be added at the standard rate to the course fee.

Do visit our Exam Centre to try out sample questions

You should find our course blogs highly informative.

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