Blog

What you need to know about the new ITIL 4 certifications?

At present, the ITIL 4 Foundation version is extremely popular and it was updated in 2019. The Foundation course allows participants to look at IT Service Management as an end-to-end operating model for the delivery, creation, and constant improvement of tech-enabled services and products, leading to co-creation of value. Being one of the leading training providers of ITIL virtual and online Foundation courses in London, we are here to tell you everything you need to know about ITIL 4 so you can get certified.

To start with, let us discuss what exactly ITIL 4 is. If you are unaware, it is the current version that has been developed to help enterprises manage their service management challenges. This new structure offers supporting guidance so that value co-creation can be carried out optimally and new technologies can be implemented more effectively. Stakeholder engagement, integration, versatility, simplicity, and customer collaboration are given more priority in this this updated version.

This new methodology can be adopted and adapted by different types of companies so that they can provide the best possible customer service and experience. With the help of ITIL 4, companies can get guidance in not just handling and addressing management challenges, but also in rectifying and proactively preventing them. Its concepts are realistic and simple while also tapping into cutting edge technologies that make value realisation optimal. Organisations or delegates can apply them effectively to overcome daily barriers. Simply put, ITIL 4 provides best practice in managing and governing all IT-enabled services.

When you sign up for our online ITIL Foundation training course in London, you achieve the following:

  • Be able to learn all the guiding principles of ITIL 4 Foundation
  • Find a holistic path so that you can facilitate the co-creation of value with stakeholders, as well as customers in the creation and delivery of even better services and products
  • Learn the four dimensions of Service Management and apply them
  • Learn and understand important concepts of Agile, Lean, DevOps, Scrum; and also know why they are important in delivering business value

The ITIL 4 Foundation certification course is for individuals who require basic knowledge and guidance of the ITIL framework. IT professionals will benefit from this course as they expand their knowledge and skills by getting certified. This will help them their IT careers in their organisations. Also, this certification helps both individuals and organisations to improve the overall delivery of services ad products.

ITIL 4 supports the core ITSM community whilst opening up to a much broader spectrum of IT professionals who are working in the digital world. It guides how IT interfaces work and aligns holistically with other general business strategies.

At Training Creatively, we provide virtual, classroom and online self-paced ITIL 4 Foundation training programmes in London that are flexible and can be customised to suit your specific time requirements. You can also decide on the date and the time of the examination. Count on us to provide you with sample examination papers as we want you to pass the certification examination in flying colours. You will also have dedicated guidance from virtual tutors.

For more information, contact us.