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ITIL 4 SPECIALIST: SUSTAINABILITY IN DIGITAL AND IT

    This module helps address sustainability challenges in relation to digital and IT strategies, tactics, and operations.

    The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

FOR INDIVIDUALS

Benefits include:

  • Obtain a practical grounding in the key principles of sustainability.
  • Conduct a full cost-benefit analysis identifying potential risks and opportunities using best practice guidance.

FOR ORGANISATIONS

Benefits include:

  • Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services.
  • Effectively address VUCA challenges through sustainable strategies, procurement, products, and practices.

    Module 1: Course Introduction

    • Let’s Get to Know Each Other.
    • Course Overview
    • Course Structure
    • Course Agenda
    • Course Components
    • Assessment Details

    Module 2: Key Concepts of Sustainability

    • Sustainability - An Introduction
    • Sustainable Development
    • Sustainability and Corporate Social Responsibility
    • Digital Technology, IT Services, and Sustainability

    Module 3: What is vision?

    • Role and Structure of the Sustainability Vision
    • Defining the Sustainability Vision
    • Role of Sustainable Development Goals
    • Sustainability Models, Issues, and Concepts
    • Digital Sustainability
    • Materiality Assessment
    • Stakeholders Engagement and Commitment

    Module 4: Where are we now?

    • Materiality Assessment
    • Sustainability Risk Assessment
    • Due Diligence
    • Stakeholder Analysis and Mapping
    • External Assessment
    • SWOT Analysis
    • Audits and Reports

    Module 5: Where do we want to be?

    • Defining Sustainability Objectives
    • Selecting and Prioritizing Sustainability Objectives
    • Justifying the Sustainability Objectives

    Module 6: How do we get there?

    • Strategies for Sustainability
    • Embedding sustainability into the SVS
    • Planning Recommendations

    Module 7: Take Action

    • Taking Sustainable Action
    • Sustainability In VUCA Environments
    • Ongoing Activities While Pursuing Sustainability Goals

    Module 8: Did we get there?

    • Sustainability Measurement
    • Sustainability Reporting

    Module 9: How do we keep the momentum going?

    • Continuous Orientation
    • Governance and Audit
    • Communication
    • Collaboration
    • Innovation
    • Staying up to Date
  • Accreditation examination provided by PEOPLECERT .
  • The exam is a closed book examination
  • 60 minutes in duration and consists of 35 multi-choice questions.
  • Successful candidates will need to score 26 (65%) or more out of 40 to pass.
  • Additional 15 minutes for some eligible candidates.
  • • There are no prerequisites for studying the Sustainability in Digital & IT module. The relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.

We offer the following learning alternatives:

  • 3-day weekly and weekend classroom courses
  • 3-day virtual tutor-led weekly and weekend courses
  • 3-day corporate on-site courses
  • 365-day self-paced e-learning online courses
  • Official Course Manual
  • Foundation Exam retake Guarantee
  • Accredited Course Materials
  • Accredited trainer with a minimum of ten years industry experience for virtual and classroom courses
  • 365 days access to our self-paced e-learning online courses
  • 365 days exam vouchers for our self-paced online, virtual and classroom courses

VAT will be added at the standard rate to the course fee.

Do visit our Exam Centre to try out sample questions

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