The ITIL Service (Version 5) course enables professionals to design, deliver, support, and continually improve modern digital services across complex service ecosystems.
Designed for organisations operating in rapidly evolving, AI-enabled, and digitally connected environments, this certification focuses on delivering value through effective service relationships, operational excellence, governance, and continual improvement.
ITIL Service (Version 5) forms part of the ITIL qualification framework and supports professionals involved in IT service management, digital operations, service delivery, customer experience, and organisational transformation.
FOR INDIVIDUALS
Benefits include:
FOR ORGANISATIONS
Benefits include:
The ITIL Service (Version 5) course covers:
The course focuses on practical approaches for managing services in increasingly complex, digital, and AI-enabled organisations.
This course prepares you for the ITIL® Service (Version 5) certification from PeopleCert.
ITIL Service (Version 5) is one of the modules within the ITIL qualification framework and contributes towards advanced ITIL certification pathways and professional development in service management.
Exam Format:
Accreditation body: PEOPLECERT
Please contact us for the latest official exam duration, question format, and prerequisite requirements.
We offer the following learning alternatives:
VAT will be added at the standard rate to the course fee.
Do visit our Exam Centre to try out sample questions
You should find our course blogs highly informative.
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