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ITIL Product (Version 5)

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ITIL Product (Version 5)

 

The ITIL Product (Version 5) course enables professionals to manage digital products as integrated value streams, aligning product capabilities, services, and business outcomes across the full product lifecycle.

Designed for modern, AI-enabled and digitally driven environments, this certification provides practical guidance on how to connect strategy, design, delivery, operations, and continual improvement to maximise organisational value.

ITIL Product (Version 5) forms part of the ITIL Managing Professional stream and supports professionals involved in digital product management, service delivery, and cross-functional collaboration.

FOR INDIVIDUALS

Benefits include:

  • Learn how to manage digital products and services as unified value streams
  • Understand how to align product roadmaps with organisational strategy and customer outcomes
  • Develop practical knowledge of digital product lifecycle management
  • Improve collaboration across product, service, operations, supplier, and development teams
  • Gain insight into AI-enabled and data-informed product delivery approaches
  • Strengthen skills in value stream mapping, optimisation, and continual improvement
  • Enhance career opportunities in digital product management, IT service management, transformation, and operations
  • Achieve an industry-recognised certification from PeopleCert

FOR ORGANISATIONS

Benefits include:

  • Improve alignment between digital products, services, and business objectives
  • Enhance customer value delivery through integrated lifecycle management
  • Improve cross-functional collaboration across technology and business teams
  • Increase operational efficiency through optimised product value streams
  • Support innovation and agility in AI-enabled digital environments
  • Improve governance, operational readiness, and supplier ecosystem coordination
  • Enable continual improvement and faster response to changing customer needs
  • Strengthen organisational resilience and digital transformation capability

The ITIL Product (Version 5) course covers:

  • Managing digital products as integrated value streams
  • Product and service lifecycle management
  • Value stream integration and flow optimisation
  • Aligning product capabilities with business outcomes
  • Product strategy, discovery, and direction
  • Cross-functional collaboration across digital ecosystems
  • Governance and supplier ecosystem integration
  • AI-enabled and data-informed product delivery approaches
  • Optimising value delivery across products and services
  • Continual improvement in modern digital environments

This course prepares you for the ITIL® Product (Version 5) certification from PeopleCert.

ITIL Product (Version 5) is one of the modules within the ITIL Managing Professional stream of the ITIL qualification scheme. Completion of ITIL Product, together with other required modules, contributes towards the ITIL Managing Professional designation.

    Exam Format:

    • Multiple-choice examination
    • Closed book
    • Online proctored exam

Accreditation body: PEOPLECERT

Please contact us for the latest official exam duration, question format, and prerequisite requirements.

We offer the following learning alternatives:

  • 3-days weekly and weekend classroom courses
  • 3-days virtual tutor-led weekly and weekend courses
  • 3-day corporate on-site courses
  • 365-days access to our self-paced online e-learning Foundation courses
  • Official Course Manual
  • Accredited Course Materials
  • Accredited trainer with a minimum of ten years industry experience for virtual and classroom courses
  • As a PeopleCert Accredited Training Organisation (ATO), all our PeopleCert certification courses are offered exclusively as training and exam bundles. Each course fee includes the official PeopleCert exam voucher.

VAT will be added at the standard rate to the course fee.

Do visit our Exam Centre to try out sample questions

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