Any Query

ITIL Foundation Bridge (Version 5)

ITIL Foundation Bridge (Version 5)

 

The ITIL® Foundation Bridge (Version 5) course provides a fast and focused route for eligible ITIL 4 certification holders to update their knowledge and achieve the ITIL Foundation (Version 5) certification.

Rather than repeating concepts already covered within ITIL 4, the course concentrates on the new and refined terminology, concepts and structural changes introduced in ITIL Foundation (Version 5).

The course explains how ITIL has evolved to support modern digital product and service management within increasingly complex and AI-enabled environments. It also examines the enhanced focus on lifecycle management, stakeholder value, measurable outcomes, collaboration and continual improvement.

Successful completion of the examination awards candidates the full ITIL Foundation (Version 5) certificate.

FOR INDIVIDUALS

Benefits include:

  • Upgrade an eligible ITIL 4 certification to ITIL Foundation (Version 5)
  • Focus specifically on the changes introduced in the latest ITIL guidance
  • Avoid repeating ITIL concepts already covered through previous certification
  • Understand the updated ITIL terminology, concepts and framework structure
  • Strengthen your knowledge of digital product and service management
  • Understand how ITIL supports complex and AI-enabled environments
  • Apply the updated guidance across products and services throughout their lifecycle
  • Improve value-focused collaboration across teams and stakeholders
  • Demonstrate current and relevant ITIL knowledge
  • Strengthen your professional credibility and career prospects

FOR ORGANISATIONS

Benefits include:

  • Update existing ITIL-certified employees efficiently and cost-effectively
  • Establish a shared understanding of the latest ITIL terminology and guidance
  • Strengthen digital product and service management capabilities
  • Improve alignment between strategy, delivery and measurable outcomes
  • Support effective management of increasingly complex and AI-enabled environments
  • Encourage collaboration across product, service and operational teams
  • Improve value creation throughout the product and service lifecycle
  • Embed continual improvement into everyday working practices
  • Help experienced employees adopt the latest ITIL guidance without unnecessary repetition
  • Maintain current organisational capability as ITIL continues to evolve

The purpose of the ITIL Foundation Bridge course is to help eligible ITIL 4 certification holders understand and apply the principal updates introduced in ITIL Foundation (Version 5).

The course covers:

  • The evolution from ITIL 4 to ITIL Foundation (Version 5)
  • New and refined ITIL concepts and terminology
  • Structural updates introduced in ITIL (Version 5)
  • The evolution of digital product and service management
  • Managing digital products and services across their full lifecycle
  • Responding to increasingly complex and AI-enabled environments
  • The updated approach to value creation and value co-creation
  • Connecting organisational strategy, delivery and measurable outcomes
  • The enhanced role of stakeholder ecosystems
  • Updated approaches to collaboration and cross-functional working
  • Applying lifecycle thinking to products and services
  • Strengthening value-focused working practices
  • Supporting effective performance and measurable results
  • Applying the updated ITIL guidance in practical organisational environments
  • Integrating the enhancements with existing ITIL 4 knowledge
  • Continual improvement within modern digital organisations

This course prepares candidates for the ITIL Foundation Bridge (Version 5) examination.

Candidates who successfully pass the Bridge examination are awarded the full ITIL Foundation (Version 5) certificate.

    Exam Format:

    • Duration: 30 minutes
    • Closed book
    • 20 multiple-choice questions
    • Pass mark: 13/20 (65%)
    • Covers the updates introduced in ITIL Foundation (Version 5)
    • No marks are deducted for incorrect answers
    • Exam available in English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil) and Spanish

Accreditation body: PEOPLECERT

COURSE PREREQUISITES

The ITIL Foundation Bridge (Version 5) course is available to candidates holding any eligible ITIL 4 certification.

Candidates must provide evidence that they hold an eligible ITIL 4 certificate before their Bridge examination result can be released.

The following ITIL 4 certifications are specifically excluded from eligibility when held on their own:

  • ITIL 4 Specialist: Acquiring and Managing Cloud Services
  • ITIL 4 Specialist: Sustainability in Digital and IT

Candidates holding only one of these excluded certifications will need another eligible ITIL 4 certification to qualify for the Bridge route.

WHO SHOULD ATTEND?

The course is suitable for eligible ITIL 4-certified professionals who want to update their knowledge and achieve ITIL Foundation (Version 5), including:

  • IT Service Managers
  • Digital Product Managers
  • Product Owners
  • Service Owners
  • Service Delivery Managers
  • Service Improvement Managers
  • IT Operations Managers
  • IT Team Leaders
  • IT Project Managers
  • Change and Transformation Managers
  • Experience Managers
  • Customer Success Managers
  • Enterprise Architects
  • Solution Designers
  • Process Leads
  • IT specialists involved in application development, operations or change
  • Professionals responsible for managing or improving digital products and services

We offer the following learning alternatives:

  • One-day classroom courses, with the online examination taken after the course
  • One-day virtual tutor-led courses, with the online examination taken after the course
  • One-day corporate on-site courses
  • 365-day access to our self-paced online e-learning course
  • Official Course Manual
  • Accredited Course Materials
  • Accredited trainer with a minimum of ten years industry experience for virtual and classroom courses
  • As a PeopleCert Accredited Training Organisation (ATO), all our PeopleCert certification courses are offered exclusively as training and exam bundles. Each course fee includes the official PeopleCert exam voucher.

VAT will be added at the standard rate to the course fee.

Do visit our Exam Centre to try out sample questions

You should find our course blogs highly informative.

BOOK YOUR COURSE BY SELECTING

ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, and MoP® are registered trade marks of PeopleCert Group, used under the permission of PeopleCert Group. The Swirl logo® is a trade mark of PeopleCert Group, used under the permission of PeopleCert Group. All rights reserved.

The APMG-International AgileBA and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. AgileBA is a registered trademark of Agile Business Consortium Ltd. All rights reserved.

The APMG International AgilePM and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved.

The BRM Institute and APMG International Swirl Device logo is a trademark of Business Relationship Management Institute, Inc and The APM Group Limited. All rights reserved. BRMP® is a registered trademark of Business Relationship Management Institute.

The COBIT® 2019 logo is a trademark of Information Systems Audit and Control Association® (ISACA®). The Accredited by APMG International Swirl Device logo is a trademark of The APM Group Limited. All rights reserved. COBIT® is a Trademark of ISACA® registered in the United States and other countries.

The APMG International Facilitation and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. APMG International Facilitation is a trademark of The APM Group Limited. All rights reserved.

The APMG International Managing Benefits and Swirl Device is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. APMG International Managing Benefits is a trademark of The APM Group Limited. All rights reserved.

The APMG International Praxis Framework and Swirl Device logo is a trademark of The APM Group Limited and Praxis Framework Ltd, used under permission of The APM Group Limited. All rights reserved. The Praxis Framework™ is a trademark of Praxis Framework Ltd. All rights reserved.

The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.

All quoted prices do not include VAT, please. Current rate of VAT is 20%. VAT will be added when you are paying for your selected courses. All course bookings are subject to our Terms and Conditions. This website is regularly updated.

Course availability is confirmed when you have received a course confirmation email containing your joining Information and once payment has been authorised and collected. To check on confirmed courses, please call 0208 500 4534 or email us on enquiries@trainingcreatively.com. By booking any of the courses in this website, delegates accept that the liability of any claim against Creative Consulting and Training Ltd is limited to the amount actually paid for the course they booked in the event of any successful claim. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. By booking your course, you have confirmed your agreement to our Terms and Conditions..