The EXIN SIAM™ Professional certification is an advanced - level credential for professionals who want to deepen their expertise in Service Integration and Management (SIAM). It’s designed for those who operate in or lead multi- service provider environments—where different suppliers contribute services, and a coordinated governance model is needed to ensure end- to- end service quality, accountability, and integration.
Through this certification, participants learn not only the theory of SIAM but also how to apply it across all phases of a SIAM roadmap: from discovery & strategy, through planning and build, to implementation, running, and continuous improvement. It includes practical assignments to ensure that knowledge can be turned into practice, preparing candidates to design, evaluate, improve, and inspect SIAM ecosystems.
Key topics include roles & responsibilities; governance frameworks; contracting & supplier relationships; managing the implementation of SIAM; assurance, metrics, and practices used across all SIAM stages.
FOR INDIVIDUALS
FOR ORGANISATIONS
The syllabus is structured around five major modules:
Discovery & Strategy
Plan & Build
Implement
Run & Improve
SIAM Practices Across the Stages
We offer the following learning alternatives:
Do visit our Exam Centre to try out sample questions
You should find our course blogs highly informative.
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