EXIN's SIAM Certification provides validation of a professional's knowledge and understanding of the principles and practices of Service Integration and Management. The EXIN SIAM Certification focuses on the management of multiple service providers and the integration of their services into a single, unified business-facing IT organization. SIAM stands for Service Integration and Management. It's a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. It deals with challenges associated with outsourcing and ensuring that the disparate services are coordinated effectively and efficiently. Why is it important? As organizations increasingly rely on a mix of outsourced and in-house services, there is a clear need to effectively manage these multiple providers to ensure that the combined services meet the business requirements. SIAM provides a framework and set of practices for this purpose. EXIN offers a Foundation and a Professional level for its certifications.
FOR INDIVIDUALS
Benefits include:
FOR ORGANISATIONS
Benefits include:
EXIN SIAM™ Foundation validates a professional’s knowledge about bringing together multiple service providers to strive for a common goal in order to support the client organization’s agreed objectives for service delivery. This certification includes the following topics:
We offer the following learning alternatives:
The EXIN SIAM™ Professional certification tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts in the following areas:
It also tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™ Professional can analyze, plan, build and inspect a multi-service provider environment.
We offer the following learning alternatives:
VAT will be added at the standard rate to the course fee.
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