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BCS CERTIFICATE IN MODELLING BUSINESS PROCESSES COURSE

The Modelling Business Processes training course concentrates on improving the delegates’ ability to analyse and improve business processes through the use of practical business analysis techniques. Furthermore, this course shows delegates how to implement varying process modelling strategies, including the organisational view and more detailed models.

This course covers modelling approaches towards change, which are used to accomplish heightened quality of services and improved efficiency. By attending this course, delegates will acquire business operations knowledge that can be subsequently used to analyse systems and identify where improvement is needed. They will be fully prepared to assist in the progress of change in a practical manner. Fundamental modelling process skills will be developed as well as a range of frameworks that they can implement in their own department.

There are a number of objectives associated with this course. It is expected that by the end of this Modelling Business Processes training course, delegates will be able to:

•    Discuss business process improvement concepts and procedures
•    Analyse business operations and evaluate their objectives and efficiency
•    Investigate processes and how job roles are performed
•    Implement measures to achieve process improvement
•    Interpret structures for remodelling processes

Outline

BCS Certificate in Modelling Business Processes Course Outline
The content of this training course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

•    The context for Business Process Modelling
•    The Purpose of Business Process Modelling
•    The Process for Business Process Modelling
•    Approaches to Business Process Modelling
•    Hierarchy of Business Processes
•    Differences between the Process and Functional View of a Business
•    Relationships between Processes
•    Developing an Organisational View of Processes

Modelling Business Processes

•    Activity Diagrams
•    Modelling As-Is Business Processes
•    What causes Business Processes
•    Outcomes from Business Processes
•    Timelines for Business Processes
•    Business Process Measures

Documenting Tasks

•    Identifying Tasks
•    Documenting Steps to Complete Tasks
•    Documenting Business Rules
•    Task Performance Measures

Evaluating and Improving Business Processes

•    Identifying Problems with the As-Is Business Processes
•    Analysing the Process Flow
•    Analysing the Handoffs
•    Analysing Tasks
•    Staff Performance Issues
•    Challenging Business Rules
•    Modelling the To-Be Business Processes
•    Approaches to Business Process Improvement

Transition

•    Integration of Business Process Modelling and Requirements Definition
•    Issues with Implementation
•    Organisational Design

Exam Prerequisite:

•    Although not compulsory, attendance of an instructor-led COBIT 2019 Bridge course is strongly recommended.

Exam Format:

•    Online proctored exam
•    Closed book
•    One correct answer for each question
•    20 multiple choice questions

Exam Duration:

•    40 minutes
•    Pass rate is 75% or 15/20 questions

COURSE OPTIONS

•    We offer the following learning alternatives:
•    1- day Foundation Virtual and Classroom Weekly Courses
•    1 - day Virtual tutor-led Weekly and Weekend Courses
•    1 - day Corporate Virtual and Classroom On-site Courses
•    Online E-learning Courses
  
COURSE OPTIONS

•    We offer the following learning alternatives:
•    5-day Virtual and Classroom Weekly Courses
•    5-day Virtual and Classroom Corporate On-site Courses
•    Online E-learning Courses

Kindly visit our Resources page, www.trainingcreatively.com/resources, for:

•    Course Syllabus
•    Candidate Exam Guidance
•    White Papers
 

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