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This 2-day course prepares candidates for the Certified Business Analysis Professional™ exam to achieve CBAP® certification. Over the 2 days of training, your instructor will walk you through the knowledge areas covered by the exam and ensure you have a full understanding of what each area involves.

CBAP® is the third level of Business Analysis certification offered by the International Institute of Business Analysis (IIBA®). Designed for Business Analysis professionals to demonstrate their considerable experience, the certification recognises over five years of experience in the field, showing employers your deep commitment to the profession.

Course Outline

The course covers the following topics as featured in the CBAP® exam and aligned to the Business Analysis Body of Knowledge® (BABOK®) Guide: 

Business Analysis Planning and Monitoring

•    Why is a Plan Needed?
•    Business Analysis Planning and Monitoring Input/output
•    Tasks Under Business Analysis, Planning and Monitoring
•    Plan Business Analysis Approach

  1. Agile Principles Compared to Waterfall
  2. Various Agile Methods for Project Management

                   o    Scrum 
                   o    Extreme Programming 
                   o    Dynamic Systems Development Method (DSDM) Framework
                   o    KANBAN

•    Stakeholder Engagement 
                   o    RACI Matrix – Stakeholder Analysis
                   o    Illustration of a Communication Plan
                   o    Dealing with Difficult Stakeholders
•    Plan Business Analysis Governance
•    Plan Business Analysis of Information Management
•    Identify Business Analysis Performance Improvements

Introduction to Elicitation and Collaboration

•    What Does Elicitation Mean?
•    Tasks Under Elicitation and Collaboration
•    Elicitation and Collaboration Input / Output
•    Prepare for Elicitation 
                  o    Prepare for Elicitation Input / Output 
                  o    Sometimes, A Conversation Alone Isn’t Enough 
                  o    Conduct Elicitation Input / Output 
•    Conduct Elicitation 
                 o    Requirement Elicitation Questioning Techniques
                 o    Conduct Elicitation
                 o    Confirm Elicitation Results Input / Output 
•    Confirm Elicitation Results 
                 o    Communicate Business Analysis Information Input / Output 
•    Communicate Business Analysis Information 
                 o    Manage Stakeholder Collaboration Input / Output 
                 o    Manage Stakeholder Collaboration 
Exam Prerequisite:
•    Although not compulsory, attendance of an instructor-led COBIT 2019 Bridge course is strongly recommended.

Exam Format:

•    Online proctored exam
•    Closed book
•    One correct answer for each question
•    20 multiple choice questions

Exam Duration:

•    40 minutes
•    Pass rate is 75% or 15/20 questions


•    We offer the following learning alternatives:
•    1- day Foundation Virtual and Classroom Weekly Courses
•    1 - day Virtual tutor-led Weekly and Weekend Courses
•    1 - day Corporate Virtual and Classroom On-site Courses
•    Online E-learning Courses


•    We offer the following learning alternatives:
•    5-day Virtual and Classroom Weekly Courses
•    5-day Virtual and Classroom Corporate On-site Courses
•    Online E-learning Courses

Kindly visit our Resources page,, for:

•    Course Syllabus
•    Candidate Exam Guidance
•    White Papers



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