ITIL Managing Across the Lifecycle Online Course

Our ITIL Managing Across the Lifecycle Online Course has over 95% pass rates. You will be given everything you need to sit and pass your MALC online exam (which is also included). Our online PRINCE2 course is accredited by AXELOS and offers so much more than online training. Full tutor support is offered throughout your learning.

You can sit for the online MALC exam at home or in your office using your laptop/computer with a stable internet connection, a web cam and microphone at any convenient time. Let us know when you are ready to book your exam and we will arrange this for you. Your tutor provides support all the way through and will suggest when you are ready. You must pass the ITIL Foundation before you can sit for the ITIL Practitioner, Intermediate or Expert Level courses.

Materials Provided

  • Videos
  • Quizzes
  • Exercises
  • Study guides
  • Podcasts
  • Official Syllabus
  • Sample exams
  • Case studies
  • Tutor email support
  • Exam guidance

You have sixty days’ online access to this course.

ITIL® Service Lifecycle - Managing Across the Lifecycle 5-Day Course

ITIL® is a Registered Trade Mark of AXELOS Limited

This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme. The Managing Across the Lifecycle course is compulsory for those wishing to gain the ITIL® Expert qualification and is worth 5 credits.

Objectives

This course will be your final step in achieving the ITIL® Expert qualification.

Who should attend?

Delegates are required to have achieved a minimum of 17 credits from any combination of ITIL® V3 units OR a combination of V2 Practitioner and V3 units, including an ITIL® Foundation Certificate in IT Service Management or V2 to V3 bridge equivalent.

Professional Qualifications

The course completes all of the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification. The examination will consist of a complex multiple choice, closed book paper, to be completed within 90 minutes. (Candidates sitting the examination in English and who do not have English as their first language will be allowed 120 minutes and allowed the use of a dictionary). The pass mark is 70%.

This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices.

Topics covered
  • Introduction to IT Service Management Business & Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Managerial Functions
  • Understanding Organizational Challenges
  • Lifecycle Project Assessment
  • Understanding Complementary Industry Guidance
Exam Format
  • Multiple choice, scenario-based, gradient scored questions.
  • Number of Questions: 8
  • Pass Score: 28/40 or 70%
  • Delivery: Online or Paper Based Examination through an Accredited Training Organization.
  • Exam Duration: Maximum 90 minutes for all candidates in their respective language (Candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary).
  • Closed Book

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ITIL(R), PRINCE2(R), PRINCE2 Agile(R), MSP(R), M_O_R(R), P3O(R), MoP(R), MoV(R), RESILIATM are registered trade marks of AXELOS Limited, used under the permission of AXELOS Ltd. All rights reserved.
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The BRMI, ISO20000, DEVOPS, and OBASHI courses on this page are offered by us as a Partner of IT Training Zone Ltd (ATO)
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Course availability is confirmed when you have received a course confirmation email containing your joining Information and once payment has been authorised and collected. To check on confirmed courses, please call 0208 500 4534 or email us on info@trainingcreatively.com. By booking any of the courses in this website, delegates accept that the liability of any claim against Creative Consulting and Training Ltd is limited to the amount actually paid for the course they booked in the event of any successful claim. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. By booking your course, you have confirmed your agreement to our Terms and Conditions..