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The BCS Foundation Business Change certification provides delegates with the appropriate knowledge and skills to successfully apply change within their organisation. Delegates will learn to implement change whilst considering the circumstances of business mechanisms and systems.

Everyone involved in the organisation experiences the impact of a change in one way or another, thus this training course aims to ensure that employees, technology, and processes are considered. Essentially, this Business Change training course teaches delegates to consider changes regarding business requirements to ensure advancement is achieved.

This BCS Foundation Certificate in Business Change training course is fully accredited by BCS. 

BCS Foundation Certificate in Business Change Course Outline

This training course will explore the following areas:

IT-Enabled Business Change Overview:

•    The Role of IT
•    Four-View Model of a Business
•    Business Change Life Cycle
•    Business Change Stakeholders
•    Business Change Techniques
•    Business Modelling Techniques

Business/IT Alignment:

•    Understanding the Organisation/Business Environment
•    Strategic Analysis Techniques
•    SWOT Analysis
•    Business/IT Alignment Key Areas
•    Risk and Impact Analysis
•    Business Architecture Frameworks

Business Improvement Definition:

•    Systemic Thinking Principles
•    Gap Analysis
•    Requirements and Feasibility
•    Elicitation and Analysis
•    Business Case Content

Business Change Design:

•    Business Process Improvement
•    Organisational Modelling and Work Practice
•    Business Information Modelling
•    Information Management
•    IT Systems Development Life Cycles

Business Change Implementation:

•    Business Change Implementation
•    Acquiring IT Solutions - Development and Procurement Approaches
•    Business Change Implementation Roles
•    Business Change and Culture
•    Communications Planning
•    Business Acceptance and testing
•    Business Change Practises

Exam Prerequisite:

•    Although not compulsory, attendance of an instructor-led COBIT 2019 Bridge course is strongly recommended.

Exam Format:

•    Online proctored exam
•    Closed book
•    One correct answer for each question
•    20 multiple choice questions

Exam Duration:

•    40 minutes
•    Pass rate is 75% or 15/20 questions


•    We offer the following learning alternatives:
•    1- day Foundation Virtual and Classroom Weekly Courses
•    1 - day Virtual tutor-led Weekly and Weekend Courses
•    1 - day Corporate Virtual and Classroom On-site Courses
•    Online E-learning Courses


•    We offer the following learning alternatives:
•    5-day Virtual and Classroom Weekly Courses
•    5-day Virtual and Classroom Corporate On-site Courses
•    Online E-learning Courses

Kindly visit our Resources page,, for:

•    Course Syllabus
•    Candidate Exam Guidance
•    White Papers



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