SIGMA® Black Belt

Course Information

  • Very High Pass rates Across All Our Courses
  • Foundation exam pledge – Retake your exam for free
  • Practitioner exam pledge – Resit for any future class
  • Best accredited trainers trusted by corporates – ask for reference
  • Unlimited post course support with value added services
  • Best quality and price guarantee
  • All courses include pre-course materials, official manual, exam cost and certification.
  • Call us on +44 (0) 208 500 4534 to speak to a training advisor or book online.



Six Sigma Black Belt (SSBB) certification focuses on testing students on their comprehensive understanding of the various Six Sigma tools and techniques. The objective of the online value added course (complementary with certification exam) is to develop a comprehensive knowledge base that helps students to function effectively as a Six Sigma Black Belt in various projects. The tools and techniques cover both quantitative and non-quantitative analysis along with other necessary knowledge to improve the production process and minimize defects in the end product with a greater focus on the practical implementation of these tool and techniques in the organization.


Certification Exam Format


Multiple Choice

125 questions per exam

One mark awarded for every right answer

No negative marks for wrong answers

180 minutes duration

Proctored online exam


Audience Profile


This certification is highly recommended for employees, professionals who require developing comprehensive understanding of practical implementation of Six Sigma methodologies with the help of various tools and techniques for the purpose of continuous improvement in processes and products.




Six Sigma Green Belt certification


Course Outline:

· Introduction


1. A brief history of Quality

2. What is Quality (Definitions) and service or product

3. Quality Gurus & their contribution to Quality

4. Enterprisewide View

5. Leadership

6. Six Sigma Roles and Responsibilities

7. Team Formation

8. Team Facilitation

9. Team Dynamics

10. Time Management For Teams

11. Team Decision making Tools

12. Management and Planning Tools

13. Team Performance Evaluation And Rewards

14. Overview of DMAIC


· Define


1. Important Stakeholders

2. Impact On Stakeholders

3. Critical To X Requirements

4. Benchmarking

5. Business performance measures

6. Financial measures

7. VOC

8. Kano's Customer Satisfaction Levels

9. Juran's customer needs

10. Market research

11. CTQ Flowdown

12. QFD

13. Performance Metrics

14. Project Charter

15. Charter Negotiation

16. Project management plan and Baselines

17. Project Tracking


· Measure


1. Processes, Process characteristics, process flow metrics, inputs and outputs

2. Process maps and Flow chart


4. Data Type & Measurement scale

5. Data Collection

6. Sampling strategies

7. Fishbone Diagram

8. Relational Matrices or Prioritization Matrix

9. Basic Statistics

10. Analytical Statistics

11. Gauge R & R

12. Process Capability Analysis 





1. Correlation and Regression Analysis

2. Testing of Hypothesis


4. Gap Analysis

5. The Five Whys

6. Pareto Diagram

7. Tree Diagram

8. Non-value added activities

9. Cost of Poor Quality (COPQ)


· Improve


1. DOE

2. Poka-yoke

3. 5S


5. Continuous Flow Manufacturing

6. Kaizen

7. Kanban

8. Theory of constraints

9. Risk analysis


· Control


1. Statistical Process Control

2. Other Control Tools

3. Maintain Controls

4. Sustaining Improvements






· Case Study 1


1. Case Study 1 Part 1

2. Case Study 1 Part 2


· Case Study 2


1. Case Study 2 Part 1

2. Case Study 2 Part 2




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Exam Pledges

Our course materials, training approach and trainers are so good that that we are offering anyone who attends any of our courses the following pledges:

Foundation Pledge

In the most unlikely event of failing the Foundation exam, you will be offered a free Exam retake within 3 months of your original course.

Practitioner Pledge

Should you fail your practitioner exam, we will offer you a free place on any subsequent practitioner course, as long as you pay for the cost of the practitioner exam.


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-Ali Patel

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