6SIGMA® Green Belt

Course Information

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Six Sigma Green Belt course focuses on providing students with an understanding of the various Six Sigma tools and techniques useful to improve the production process and minimize defects in the end product with a greater focus on the practical implementation of these tool and techniques in the organization.


Exam Format


Multiple Choice

90 questions per exam

One mark awarded for every right answer

No negative marks for wrong answers

120 minutes duration

Proctored online exam


Audience Profile


This course is highly recommended for employees and organizations requiring a standardized approach to problem solving for the purpose of continuous improvement in Quality Management.




Preferably Six Sigma Yellow Belt (But Not Mandatory)

Course Outline:


· Introduction to Six Sigma

1. History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)

2. Evolution of Six Sigma

3. Defining Six Sigma – philosophy and objectives

4. Overview of Six Sigma DMAIC process                  

· Stakeholders & Setting up a Six Sigma Project

1. Identifying and Documenting stakeholder requirements 

a. Identifying stakeholders and customers

b. Data collection and analysis

c. Determining critical requirements 

2. Project Selection Criteria 

a. Identifying performance metrics

b. Using Financial criteria to evaluate project benefits

c. Maximizing project benefits for the organization 

3. Project Planning 

a. Creating Project Charter

b. Charter Negotiation 

4. Managing Team Dynamics 

a. Initiating teams

b. Stages of team evolution

c. Maslow’s hierarchy of needs

d. Motivation Techniques

e. Conflict Resolution Techniques

f. Management / Leadership styles

g. Roles played by people in a project 

5. Important project management & planning tools 

· Six Sigma Methodology – Define 

1. Inputs – Need for Six Sigma project, Executive management sponsorship, core team


2. Tools 

a. Organisation hierarchy

b. High level process maps

c. High level Pareto charts

d. Idea generation and categorization tools

3. Outputs 

a. Project charter

b. Established metrics

c. Problem statement

d. Roles & responsibilities 

· Six Sigma Methodology – Measure 

1. Objectives of Measure Phase

2. Inputs – the outputs of the Define phase

3. Tools

a. Data collection tools and techniques

b. Measurement scales

c. Validation techniques (Gauge R & R)

d. Statistical distributions

e. Data mining

f. Run charts

g. Process map

h. Stakeholder tools

i. Process costs 

4. Outputs 

a. Well defined processes

b. Baseline process capability

c. Process parameters affecting CTQs

d. Cost of poor quality (COPQ)

e. Measurement system 

· Six Sigma Methodology – Analyze

1. Objectives of Analyze Phase

2. Inputs – outputs of the Measure phase

3. Tools 

a. Ishikawa diagram

b. Failure mode and effects analysis

c. Hypothesis testing

d. Process capability study

4. Outputs

a. Important causes of defects

b. Special and common causes of variation

c. DPMO and sigma level


· Six Sigma Methodology – Improve 

1. Objectives of Improve Phase

2. Inputs – outputs of the Analyze phase

3. Tools

a. Returns on investment

b. Solution design matrix

c. Design of experiment

d. Taguchi robustness concepts

e. Response surface methodology

f. Project planning and management tools

g. Prototypes 

4. Outputs 

a. Cost / benefit for different solution

b. Selection of solutions for implementation

c. Implementation plan 

· Six Sigma Methodology – Control 

1. Objectives of Control Phase

2. Inputs – outputs of the Improve phase 

3. Tools 

a. Control plan

b. Statistical process control

c. Lean enterprise

d. 5S

e. Kaizen

f. Kanban

g. Total productive maintenance

h. Measurement system reanalysis 

4. Outputs 

a. Implemented solutions

b. Revised measurement system

c. Control plan for sustaining benefits

d. Improves process capability

e. Lessons learned 

· Case Study 

a. Case Study Part 1

b. Case Study Part 2

c. Case Study Part 3


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Exam Pledges

Our course materials, training approach and trainers are so good that that we are offering anyone who attends any of our courses the following pledges:

Foundation Pledge

In the most unlikely event of failing the Foundation exam, you will be offered a free Exam retake within 3 months of your original course.

Practitioner Pledge

Should you fail your practitioner exam, we will offer you a free place on any subsequent practitioner course, as long as you pay for the cost of the practitioner exam.


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